Privacy policy

Domivirgo (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.

Information We Collect:

  • Personal Information: When you place an order or create an account, we collect your name, email address, shipping address, billing address, and payment information.
  • Communication Data: If you contact us by email, we collect the information you provide in your message.
  • Technical Data: We may automatically collect certain technical information such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

How We Use Your Information:

  • To process, fulfill, and deliver your orders
  • To communicate with you regarding your order status, returns, or customer service inquiries
  • To improve our website, products, and overall customer experience
  • To send transactional emails (order confirmations, shipping updates)
  • To send occasional promotional or marketing emails (you may unsubscribe at any time)
  • To detect and prevent fraud or unauthorized activity

Sharing of Information: We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers who assist us in operating our business, such as payment processors, shipping carriers, and email service providers. These parties are required to protect your information and use it only for the purposes we specify.

Data Security: We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights: You may request access to, correction of, or deletion of your personal information by contacting us at service@domivirgo.shop. We will respond to reasonable requests in accordance with applicable law.

Cookies: Our website uses cookies to improve functionality and analyze site traffic. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

If you have any questions about this Privacy Policy, please contact us at service@domivirgo.shop.

Company Address:
Shenzhen DomiVirgo Technology Co., Ltd.
Rm.311, Bldg.D, Erti Industrial Park, No.18 Baole 2nd St.,
Haile Community, Xinan St., Baoan District,
Shenzhen, Guangdong, China 518101